The Journal for Information Professionals
Asia Pacific Journal of Information Systems (APJIS), a Scopus and ABDC indexed journal, is a
flagship journal of the information systems (IS) field in the Asia Pacific region.
ISSN 2288-5404 (Print) / ISSN 2288-6818 (Online)
Editor : Seung Hyun Kim
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Current Issue
| Date | March 2025 |
|---|---|
| Vol. No. | Vol. 35 No. 1 |
| DOI | https://doi.org/10.14329/apjis.2025.35.1.73 |
| Page | 73~100 |
| Title | Digital Harassment in the Workplace: The Impact of Cyberbullying on Employee Well-Being and Engagement |
| Author | Pothuganti Sanjeeva Kumar |
| Keyword | Digital Workplace, Workplace Cyberbullying, Employee Engagement, Employee Well-being, Mixed Methodology, Banking Industry |
| Abstract | Workplace cyberbullying has become a significant problem in digital workplaces, impacting employee engagement and well-being severely. The study combines qualitative and quantitative data to address this problem and obtain a richer information perspective. The interview results of employees from the qualitative research confirmed that cyberbullying is a widespread phenomenon in the digitalized work environment. Also, participants felt an extensive lack of support from their organizations in dealing with cyberbullying incidences and digitalization- related pressures. The quantitative study with 388 employees found statistically significant relationships between cyberbullying experiences and lower work engagement, as well as a negative impact on well-being. The moderating role of perceived organizational support between cyberbullying and employee engagement and well-being becomes insignificant in the digital work environment. This studys results highlight the consequences of cyberbullying in digitalized work environments and pinpoint an organizational shift that still needs to be present. This study indicates the need for digital-media-specific anti-cyberbullying policies, accompanying awareness programs, as well as psychological support. Future studies might consider intervention programs customized for digitalized work environments and focus on how organizational support can moderate the consequences of cyberbullying among employees. |
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