The Journal for Information Professionals
Asia Pacific Journal of Information Systems (APJIS), a Scopus and ABDC indexed journal, is a
flagship journal of the information systems (IS) field in the Asia Pacific region.
ISSN 2288-5404 (Print) / ISSN 2288-6818 (Online)
Editor : Seung Hyun Kim
Past Issue
Date | March 2022 |
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Vol. No. | Vol. 32 No. 1 |
DOI | https://doi.org/10.14329/apjis.2022.32.1.70 |
Page | 70~91 |
Title | Influence of Business Analytics Usage on Operational Efficiency of Information Technology Infrastructure Management |
Author | Elangovan N, Ruchika Gupta, Sundaravel E |
Keyword | Business Analytics, Operational Efficiency, IT Infrastructure, Application Management, Data Oriented Culture, Pervasive Use, Speed to Insight |
Abstract | Organizations today depend and thrive on timely, accurate and strategically relevant information. Business analytics (BA) holds the key to many of these issues. This paper validates a model on how the usage of BA leads to operational efficiency. We identified the factors of basic analytical usage from the Business Capacity Maturity Model (BCMM). The scope of the study is restricted to the Information Technology Infrastructure and Application management domain. A survey was conducted among the managers of the IT companies in Bengaluru, India. The results showed a significant influence of data-oriented culture and BA tools and infrastructure on BA usage. We found a significant influence of BA usage and pervasive use on operational efficiency. The speed to insight is still not practised in organizations. The awareness level of analytical skills in organizations is very low. |
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