APJIS Asia Pacific Journal of Information Systems

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The Journal for Information Professionals

Asia Pacific Journal of Information Systems (APJIS) is published by the Korea Society
of Management Information Systems (KMIS), which is the largest professional institute
in the field of information systems in Korea.

ISSN 2288-5404 (Print) / ISSN 2288-6818 (Online)

Editor : Hee-Woong Kim

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Past Issue

Date December 2017
Vol. No. Vol. 27 No. 4
DOI https://doi.org/10.14329/apjis.2017.27.4.191
Page 191~215
Title The Differential Impacts of ‘Communication’ and ‘Computing’ Functions in Smartphones on Individuals’ Performance and the Moderating Role of Organizational Roles
Author Kyung Young Lee, Minwoo Lee, Kimin Kim
Keyword Smartphone Impact, Managerial Roles, Social Network, Mobile Computing, Technology Dependency
Abstract This study investigated the antecedents and the performance impact of two types of Smartphone functions (communication vs. computing functions) in organizational environment and the moderating impact of Smartphone users’ organizational roles. More specifically, identifying two distinct types of Smartphone functions such as communication functions and computing functions (including informational, social network, and resource management functions), we investigated the impact of three antecedents (Smartphone dependency, task mobi-lity, and perceived critical mass) on the use of the two Smartphone functions and how organizational workers’ perceived performance gains differ by using these two different Smartphone functions for their workplace activities. We tested our hypotheses with survey data collected from 176 organizational workers. Our findings suggest that Smartphone dependency, task mobility and perceived critical mass of Smartphone use are sig-nificantly associated with the use of the two different functions, and that the use of computing functions is more strongly associated with perceived performance gain than the use of communication functions. We also found that managerial roles played by individual workers differently moderate the impact of Smartphone use on perceived performance gain. The present findings enable researchers and practitioners to better under-stand the impact of Smartphone use in workplaces.

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