APJIS Asia Pacific Journal of Information Systems

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The Journal for Information Professionals

Asia Pacific Journal of Information Systems (APJIS), a Scopus and ABDC indexed journal, is a
flagship journal of the information systems (IS) field in the Asia Pacific region.

ISSN 2288-5404 (Print) / ISSN 2288-6818 (Online)

Editor : Byounggu Choi / One-Ki (Daniel) Lee

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Past Issue

Date June 2014
Vol. No. Vol. 24 No. 2
DOI http://dx.doi.org/10.14329/apjis.2014.24.2.115
Page 115~140
Title Effects of System Quality and Information Quality on the Use and Job Performance of an Enterprise Mobility Solution for a Mobile Office with a Consideration of Task Mobility and Task Interdependence as Control Variables
Author Sunjip Yim, Minsoo Shin
Keyword Mobile Office, Socio-Technical Approach, System Quality, Information Quality, Task Mobility, Task Interdependence
Abstract In a dynamic business environment, the enterprise mobility solution for a mobile office (EMS) has been adopted to increase the competitive edge of organizations. By using an EMS, performance is expected to be enhanced. However, the related literature has paid little interest to the impact of system quality in an EMS on the information quality produced by the system. On the basis of socio-technical theory, we posited that the system quality in an EMS influences information quality. In addition, we investigated the relationships between the above two qualities, use and job performance by considering task mobility and task inter-dependence as control variables. Survey respondents were from many industries using EMSs. The result of structural equation modeling shows that system quality positively affects information quality, and other relation-ships in the model are proven statistically significant. We also found that system quality has stronger impacts on use and job performance than information quality does in EMS. However, system quality does not affect use in case both task mobility and task inter-dependence exist. The theoretical and practical implications of the result are discussed in the paper.


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