APJIS Asia Pacific Journal of Information Systems

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The Journal for Information Professionals

Asia Pacific Journal of Information Systems (APJIS), a Scopus and ABDC indexed journal, is a
flagship journal of the information systems (IS) field in the Asia Pacific region.

ISSN 2288-5404 (Print) / ISSN 2288-6818 (Online)

Editor : Seung Hyun Kim

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Past Issue

Date September 2024
Vol. No. Vol. 34 No. 3
DOI https://doi.org/10.14329/apjis.2024.34.3.903
Page 903~928
Title Unlocking the Black Box of E-Health Adoption: A Peek into the Minds of Healthcare Professionals
Author Abhishek Dondapati, Vaneeta Aggarwal, Ranjit Kumar Dehury
Keyword E-Health, TAM, Accessibility to Medical Records, Availability of Patient Information, Intentions
Abstract Introduction: E-health technologies promise enhanced quality of care through greater access to patient data and improved provider-patient interactions. However, adoption rates remain suboptimal. This study investigates factors influencing healthcare professionals¡¯ intentions to adopt e-health solutions. Methods: A survey was administered to a diverse sample of 414 healthcare providers across inpatient and outpatient settings. The questionnaire comprised validated scales measuring TAM constructs of perceived usefulness and perceived ease of use along with other adoption factors identified in literature. Data analysis included EFA, SEM, and ANN predictive modelling. Results: Findings highlight the significance of accessibility to records, availability of patient information, and provider-patient relationships facilitated through e-health in driving adoption intentions beyond perceived usefulness and ease of use. Significant predictors are expected to inform targeted interventions promoting seamless e-health integration. Conclusions: By scrutinizing technological contexts alongside cognitive beliefs within a healthcare-specific framework, the study will enrich understanding of e-health adoption from providers¡¯ perspective. Results can guide training programs and change management strategies for enabling greater utilization of impactful e-health tools in practice. This research is poised to provide actionable insights on the multifaceted factors influencing healthcare professionals¡¯ acceptance versus resistance of promising e-health solutions for enhancing quality and performance.


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